Shipping & Refund Policy
Effective Date: 8/23/2025
At Jessi Rae Studios, we want you to love your purchase. Please review our shipping and refund terms below before placing an order.
Shipping
Shipping options, costs, and delivery times are displayed at checkout.
Orders are processed and shipped by our print-on-demand partners directly to your address.
Delivery times may vary depending on location and carrier. Please note that delays due to shipping carriers, customs, or unforeseen events are outside of our control.
Refunds & Returns
All sales are final. We do not accept returns or issue refunds for unwanted items.
If your item arrives damaged or defective, please contact us within 7 days of delivery using the Contact Us form.
To process a replacement, we may request photos of the damage. Replacements will be issued at our discretion.
Important Notes
Colors and designs may vary slightly from what appears on your screen due to printing and display differences.
Custom or personalized items cannot be refunded, returned, or replaced except in cases of damage.
Questions?
If you have any issues with your order, please reach out through our Contact Us page and we’ll be happy to help.